KnowItNow is a live online information services provided free of charge for the citizens of Ohio by the State Library of Ohio and your local public library. Professional librarians equipped with all the resources available at your library (both print and digital) are available 24 hours a day, seven days a week to answer your reference questions and assist you in finding information.
Once logged on with your Ohio zip code, you and a librarian engage in a "chat" session. You can watch and participate as librarians skillfully navigate the Internet to find precise answers to your questions. At the conclusion of each KnowItNow session, you will receive a complete transcript of your session via email including links to all the online resources shared during that session.